If you are unhappy with your purchase and would like to return it, we offer a 30-day refund or exchange policy.
Please notify us within 14 days of receiving your item to organise. If you would like to discuss anything prior to return please call on on +44(0)208 560 9598 or email us on firstname.lastname@example.org
You will be responsible for return postage costs, we suggest packages are sent with a trackable, insured service, as we cannot take responsibility for items damaged or lost in the return transit.
Once you item has been received back it will be inspected and we aim to process your refund or requested exchange within 48 hours. You will be notified by email once your return has been completed.
Items must be returned to us as you originally received them, complete with all tags and original packaging. Shoe boxes must be protected and not defaced.
This does not affect and is in addition to your statuatory rights as a consumer.
Items being returned from UK can be sent to;
Stylecreep Returns, 25 St Johns Rd, Isleworth, Middlesex, TW7 6NB. UK. +44(0)208 560 9598
Include your name and order details so we know its from you.
Items being returned from outside the UK;
Returns must be clearly labelled on the packages and customs declaration documents as "ITEM BEING RETURNED". Value on customs declaration must be declared as £0 commercial value. This is to avoid any delays / fees at customs when the goods arrive back into the UK.
Include your name and copy of your original order and return to the following address;
"ITEM BEING RETURNED"
Stylecreep Int Returns, 25 St Johns Rd, Isleworth, Middlesex, TW7 6NB. UK. +44(0)208 560 9598 email@example.com